We are sorry you wish to request a refund for you order, however, the first step is communicating with the shop you made the purchase from, please remember to always check their cancellation, refund and return policy before placing ANY order.
If you have contacted the shop about your order and you both have agreed, the seller can cancel your order and process a refund to you.
If the seller charges a cancellation fee or restocking fee, all refunds will come directly from the seller and more information will be needed from you to begin the process of a refund.